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Inbox

Your store keeps selling while you sleep

Messenger, Instagram, WhatsApp and the chat on your own store, in one inbox. Our AI answers every customer in seconds, takes their order, and steps aside the moment someone on your team takes over the chat.

Start your storeSee how it works

Every chat, in one place

Stop switching between the Page inbox, Instagram and WhatsApp on three phones. Every conversation comes into one list in your store admin, live, with a sound when a new message comes in.

  • Facebook Messenger

    Connect your Facebook Page with one login, and messages to your Page land in the inbox.

  • Instagram

    Direct messages to the Instagram professional account linked to your Page, from the same login.

  • WhatsApp

    Your business number, connected in a few clicks. Keep using the WhatsApp Business app on your phone too.

  • Store Chat

    A chat button on your own store. Visitors write, send photos and record voice notes, and hear back even after they leave.

A salesperson that never logs off

Turn on AI reply and it answers every message on every channel, using your products, prices and delivery charges.

Answers every question

Customers get an answer in seconds, at 2 pm or 2 am, in the language they wrote in: Bengali, English or Banglish.

Price and stock
It looks up your products as they are right now, with sale prices and the stock left in each size and colour.
Delivery
What delivery costs to the customer's area, and your delivery and return terms.
Order status
Where the customer's own order is, and its shipment. It never shares anyone else's order.

Takes the order

When the customer wants to buy, the AI collects what the order needs and places it, so the sale doesn't wait for office hours.

Asks for what's missing
The size, the colour, a name, a phone number or an address: it asks until the order is complete.
Confirms the summary
It sends the items, delivery charge and total, and places the order only after the customer says yes.
Like any other order
Cash-on-delivery orders from the chat go through your usual order checks and confirmation call, and appear on the Orders page with the chat linked.

Knows when to ask a person

The AI sticks to facts from your store. Anything it shouldn't decide, it leaves to your team.

No made-up answers
If your store doesn't have the answer, it says someone from your team will reply instead of guessing.
No promises
It never agrees to a discount or a refund, or confirms a payment. Those are yours to decide.
Flags the chat
A complaint, an angry customer or a request for a real person marks the chat for your team, and you get an alert.

AI first, your team whenever it matters

The AI is fast, and your team can interrupt it at any time. A conversation is never answered by both at once.

  1. AI replies

    The AI answers first

    With AI reply on, every message on every channel gets an answer in seconds. You don't have to watch the inbox.

  2. You take over

    Step in whenever you like

    Take over any conversation, a big order or a regular customer, and the AI stops replying to that chat. Every other chat still gets AI replies.

  3. You leave

    The AI picks it back up

    Leave the conversation when you're done, and the AI answers the customer's next message, with the whole chat in view.

Rather answer every chat yourself?

Turn AI reply off and the AI won't send anything. It still suggests a reply as you write, with the right price and stock, and you choose whether to send it, change it or write your own.

Built for the team that answers

When your team steps in, everything they need is on one screen, in the store admin or in the mobile app on the go.

  • Orders beside the chat

    See the customer's past orders next to the conversation, and create a new one in a click with their name and phone already filled in.

  • Assign and resolve

    Assign a chat to yourself so nobody answers twice, and resolve it when it's done. If the customer writes again, it opens again.

  • Saved replies

    Your bKash number, return policy or size chart, written once and sent in two clicks by anyone on the team.

  • Photos, videos and voice notes

    See the photos, videos and voice notes customers send, and reply with photos and files of your own.

  • WhatsApp after 24 hours

    WhatsApp lets you write freely for 24 hours after a customer's last message. After that, the inbox lets you pick one of your approved templates.

  • Alerts where you are

    Get an alert on the chat apps you use for store alerts when a new conversation starts, so a customer never waits unseen.

Set it up in a few minutes

The inbox comes with every plan, with as many Pages, accounts and numbers as you like. Messages from your team are free.

AI replies and suggestions are paid from your prepaid credit. Each AI task is charged by what it takes, from a few paisa up to ৳1 or ৳2. Replying to a customer, creating a product and generating a whole landing page each cost differently, and a landing page costs more than a product. See pricing

Log in to connect

  1. Go to Settings → Inbox

    Log in to your store admin and connect your Facebook Page, Instagram account and WhatsApp number.

  2. Turn on Store Chat

    Switch it on in Settings → Support, and a chat button appears on every page of your store.

  3. Turn on AI reply

    Back in Settings → Inbox, switch on AI reply. From the next message, your customers get answers day and night.

Your store could be live in 2 minutes

Create an account, pick a theme and add your first products. You can connect payments and couriers whenever you're ready.

Start your storeLog in

Try it for 7 days for ৳99, then plans from ৳490 a month, plus a small commission on each sale.