Orders & Checkout
Confirm every order before you ship it
New orders wait in their own list until someone confirms them, by an automated call in Bengali or by your team. Then pack, ship and track them from one page, behind a checkout that asks only for what you need.
- ৳ 1,850
#1052 Nusrat Jahan
96% deliveredPressed 1
- ৳ 3,200
#1051 Rakib Hasan
71% deliveredCalling…
- ৳ 990
#1050 Sadia Islam
88% deliveredCall at 2:40
Only ship orders people meant
With cash on delivery, an order is a promise, not a payment. eCommFly keeps new orders apart until they're confirmed, so the courier only gets the ones that will be paid for.
An automated call does the asking
A few minutes after an unpaid order comes in, a call reads it back to the customer in Bengali. Pressing 1 confirms it and pressing 2 cancels it. You choose the delay, and no call goes out if the order is paid or shipped by then.
Or your team calls
Call from the order, then log what happened: confirmed, cancelled, no answer, busy or a wrong number. Customers who never answer move to the No Response tab, so nobody is forgotten.
Check before you agree
Each row shows the customer's delivery success rate with couriers, so you can spot a likely return before you pay to ship it. Confirm or cancel a whole batch at once.
Want to stop fake orders before they're placed? See Fraud Prevention.
Order #1052
Nusrat Jahan · 01712 •••• 08
Calls
- No answer
Automated call
2:14 PM
- Confirmed
Logged by your team
3:05 PM
Confirmed by phone, ready to pack
Everything an order needs, on one page
Once it's confirmed, an order moves to your Orders list, sorted by where its parcel is. Book the courier and print the sticker without leaving it. Read more about shipping.
One page per order
Items, customer, addresses, payments, shipments and calls, with a timeline of every change and who made it.
Change it when they call back
Edit items and quantities or the delivery address after the order is placed. Stock and totals follow.
Record what was paid
Log a bKash advance or part payment by hand. The courier is asked to collect only what is still owed.
Orders from anywhere
Orders from your store, a landing page or the API arrive in one list. Take phone orders yourself, or turn a Messenger or WhatsApp chat into an order from the Inbox.
Cancel with a reason
Pick why it was cancelled and put the items back in stock in the same step, for one order or a selection.
Unpaid orders tidy themselves
Orders left unpaid at bKash or SSLCommerz are cancelled after the time you set, and their stock goes back. Payments are checked with the gateway first.
Fake orders turned away
Limit how many orders one phone number or IP address can place in a day, and block numbers and emails outright.
Find any order fast
Search by order number, name, phone or email, and filter by status, payment, courier or landing page.
Know when it happens
Get new, confirmed, paid, shipped and cancelled orders on Telegram, Slack, Discord, email or SMS.
Checkout Fields
The details customers fill in at checkout.
- Full nameAlways asked
- PhoneAlways asked
- EmailHiddenOptionalRequired
- Address line 2HiddenOptionalRequired
- Post codeHiddenOptionalRequired
- Order noteHiddenOptionalRequired
A checkout that fits how you sell
Checkout is a single page. Decide which fields shoppers see and which they must fill in, and leave out the rest. If they still leave, their details are saved as an incomplete order.
Guest checkout
Let shoppers order without an account, or require one. Invite guests to log in or sign up with a short alert.
Your shipping options
Name each option, like Inside Dhaka and Outside Dhaka, set its price by zone, and choose which one is picked first.
Only the payments you take
Shoppers see just the payment methods you turned on: bKash, Nagad, cards, cash on delivery or bank transfer.
Terms, tax and a thank-you
Ask shoppers to tick "I agree to the terms", add sales tax at your rate, and write the message they see after ordering.
Straight to checkout
Add a Buy Now button to product cards, and let shoppers apply a coupon on the checkout page.
A form for each landing page
Every landing page can ask for its own fields, with the order form on the page itself.
Your store could be live in 2 minutes
Create an account, pick a theme and add your first products. You can connect payments and couriers whenever you're ready.
Try it for 7 days for ৳99, then plans from ৳490 a month, plus a small commission on each sale.